Effective Date: 02.12.2020
Latest updated on 02.12.2020

PRIVACY POLICY

1. ABOUT PREFERRED CONSUMER

Preferred Consumer Products Private Limited (“Preferred Consumer”) is a joint venture
company between Universal Wellbeing Pte. Ltd. of Indonesia and Everyday Industries India
Ltd. Preferred Consumer is an Indian Consumer Goods Company set up with an objective
of marketing FMCG products (“Products”) in India.
This website (“Website”) has been set up, and is operated and maintained by Preferred
Consumer for the purpose of providing general information about Preferred Consumer to the
visitors and also for advertisement of its Products to visitors. The terms “We” / “Us” / “Our”
used in this Policy refer to “Preferred Consumer” and the terms “You”, “Your”, “Yourself”
in this Policy refers to the users/visitors of the Website.

2. IMPORTANT TERMS

Please read the terms of this Privacy Policy carefully. This Privacy Policy, constitutes an
“electronic record” in the form of an “electronic contract” as defined under the
Information Technology Act, 2000 between Preferred Consumer and the user of this
Website. This Privacy Policy does not require any physical, electronic or digital
signature.
If you do not agree with the terms of this Privacy Policy please do not use this Website.
By visiting this Website you (a) unconditionally accept, and agree to be bound by the
this Privacy Policy; (b) expressly consent to the collection, receipt, possession, storage,
usage, dealing, handling or transfer of your personal information by Preferred
Consumer in accordance with the terms of this Privacy Policy.
The Privacy Policy can undergo a change at any time at the discretion of Preferred
Consumer. Therefore, it is suggested that you regularly check the Website to be
apprised of the latest changes made to the Privacy Policy.

3. PRIVACY POLICY - INTRODUCTION

3.1 Preferred Consumer is committed to ensuring privacy of the personal information of users
of this Website. In furtherance of the same, Preferred Consumer has framed this Privacy
Policy in accordance with the Information Technology Act, 2000 (“Act”) read with the
applicable Rules thereunder.
3.2 This Privacy Policy is designed to familiarize users of this Website with (a) type of
information that users may share with Preferred Consumer or Preferred Consumer may
collect from such users (b) practices and policies of Preferred Consumer relating to
collection, storage, dealing, transfer, disclosure etc. of information pertaining to users; (c)
purpose of collection and usage of such information, and related matters.

4. TYPES OF USER INFORMATION

4.1 Collection of “Information”: Preferred Consumer may request for, collect or gather such
“Information” (which shall include data) as it deems necessary, relevant or incidental for
rendering an improved experience to users of the Website and for other purposes as specified
in Paragraph 6 below.
4.2 Personal Information: Personal Information includes information relating to the user of the
Website which, either directly or indirectly, in combination with other information available
or likely to be available with Preferred Consumer is capable of identifying the user such as
Your first and last name, e-mail address, mobile number, etc.
4.3 Sensitive Personal Data or Information: Such “Information” may include such personal
information relating to users such as: (a) password; (b) financial information such as bank
account or credit card or debit-card or other payment instrument details; (c) physical,
physiological and mental health condition; (d) sexual orientation; (e) medical records and
history; (f) biometric information; (g) any detail relating to the aforesaid clauses provided
for providing any service; and (h) Any other “sensitive personal data or information” relating
to the user as defined under the applicable Rules under the Act.
4.4 Non-personal information: Preferred Consumer may also collect certain non-personal
Information from the user when the user visits and / or uses the Website. Such non-personal
Information would include but not be limited to information such as geographical location
of user, IP address, type of browser, operating system of user’s device, details of usage of
Website etc. Such non-personal Information is collected through various ways including
“cookies” as more particularly discussed hereinafter. Such information is not used to track
information about individuals but is used on an aggregate level to customize our site,
improve the on-line experience, and plan advertising and promotions.

Cookies

This Website uses "cookies" to better serve You with customized information on Your next
visits to the Website. Cookies are small data text files sent by a website to your browser and
can be stored on your computer's hard drive (if your Web browser permits). Cookies do not
cause damage to Your computer system or files. If You do not want information collected
through use of cookies, there are simple procedures in most browsers that allow you to delete
existing cookies, to automatically decline cookies, or to be given the choice of declining or
accepting the transfer of particular cookies to Your computer. However, please note that
declining cookies may make it difficult or impossible for you to use portions of the Website.

5. MODES OF COLLECTION OF USER INFORMATION

5.1 Preferred Consumer collects Personal Information from the users of the Website only on
voluntary basis.
5.2 Preferred Consumer does not collect, store and use any Sensitive Personal Information
from the users of the Website.
5.3 There are times when you may provide information to us voluntarily, otherwise than through
use of the Website. This occurs when you provide your feedback to us though e-mails, return
forms, letters or telephone calls. We may use this information to respond to your query and
to keep track of customer feedback.

6. PURPOSE OF COLLECTION AND USAGE OF INFORMATION

Preferred Consumer may collect, store and use information for any purpose as may be
permissible under Applicable Laws, including but not limited to the following:
(a) Respond to any inquiries posed by the user(s) of the Website;
(b) Provide You with details of important schemes, offers, product details, new product
launches and make other important announcements etc.;
(c) Help recommend to the user the Products that may be of interest to such user;
(d) Personalize Your experience on the Website by presenting advertisements, products
and offers tailored to Your preferences;
(e) Customization, administration etc. of the Website, location of errors, Website testing,
data analysis for the Website etc.;
(f) To protect integrity of the Website, improve our platform, prevent or detect fraud or
abuse of our Website;
(g) To conduct analytical studies on various aspects including user behavior, user
preferences etc.
(h) Enable third parties to carry out technical, logistical or other functions on Our behalf;
(i) To trace computer resources of any person for the purposes of determining compliance
with the provisions of the Information Technology Act, 2000 and / or any other law
for the time being in force.

7. DISCLOSURE AND RETENTION OF USER INFORMATION

7.1 Preferred Consumer considers Information about its customers as an important part of its
business. Accordingly, Preferred Consumer shall not engage in sale of Information relating
to users to third parties. However, Preferred Consumer may share user Information with
third parties in the circumstances specified herein below, after reasonably assuring itself that
such third parties have undertaken to maintain confidentiality of Information relating to the
users:
(a) Third Party Service Providers: Preferred Consumer may engage third party service
providers to render various services and perform various functions in relation to the
Website. For instance, Preferred Consumer may engage third party services providers
for maintenance of its Website, analyzing data, providing marketing assistance etc.
(b) Business Transfers: Preferred Consumer may transfer or otherwise share some or all
of its assets, including your Information in connection with a merger, acquisition,
reorganization or sale of assets or business or in the event of bankruptcy. Should such
a sale or transfer occur, Preferred Consumer will reasonably ensure that the
Information you have provided and which we have collected is stored and used by the
transferee in a manner that is consistent with this Privacy Policy. Any third party to
which Preferred Consumer transfers or sells as aforesaid will have the right to continue
to use the Information that you provide to us or collected by us immediately prior to
the transfer.
(c) Government Agency: Preferred Consumer may share any Information relating to users
(i) with Government agencies mandated under the law to obtain Information relating
to users from Preferred Consumer; (ii) any third party, when Preferred Consumer is
required to disclose the same under an order of a Government or judicial authority
under any law for the time being in force, or where such disclosure is necessary for the
compliance of a legal obligation.
(d) With User Consent: Without prejudice to the aforesaid, Preferred Consumer may
disclose Personal Information relating to the user with his / her consent. For this
purpose, Preferred Consumer may send a prior notice to the user before sharing
Personal Information relating to the user with third parties. In case no objection or
intimation is received from the User, Preferred Consumer would presume that user has
granted its consent for sharing of said Information with third parties.
By using or visiting the Website and agreeing to the terms of this Privacy Policy, user shall
be construed to have consented to, and accepted the disclosure of his Information to third
parties as provided under this Privacy Policy.
7.2 Preferred Consumer will share your Personal Information internally with those staff
members who need it to carry out your instructions regarding the receipt of marketing
information.
7.3 Preferred Consumer shall keep sensitive personal data (if any submitted voluntarily) or
information for only as long as the purposes for which the information may lawfully be used
or is otherwise required under any other law for the time being in force. For those customers
who have registered for the mailing list, their personal information is kept until we are
notified that they no longer want their information stored.

8. Security Practices and Procedures for protection of information

In order to make every effort to ensure that your experience at preferred consumer.in is
secure, we use encryption technology to protect you against the loss, misuse or alteration of
your Personal Information. When you fill out details on the contact us page on the Website,
a secure server encrypts all of your information through the use of Secure Socket Layers
(SSLs).
.
To be sure You are browsing secure pages on the Website, check your web browser’s status
bar (located at the bottom of the window) for the closed padlock icon. This icon appears in
your web browser to tell you that you are viewing a secure web page. Also, all browsers
display an “s” after the “http” (https://) in the Website address to indicate that you are in a
secure environment.

9. Accuracy and Protection of Personal Information

Preferred Consumer relies on the users of the Website to notify us of any changes in Personal
Information. Should inaccurate information come to our attention, we will investigate and
correct the information and, if necessary, apprise you of the change. Only those staff
members who need your Personal Information in order to respond to your requests are given
access to it. Employees are provided with training and information regarding the proper
handling of Personal Information. All information stored in our computer system is protected
from unauthorized access and information that is stored in document form is kept in secure
locations to prevent access by unauthorized persons.

10. Jurisdiction

Your visit and use of the Website and any dispute arising out of it are subject to this Privacy
Policy. The said Policy shall be governed by and construed in accordance with the laws of
India. Further, it is irrevocably and unconditionally agreed that the courts of Delhi, India
shall have exclusive jurisdiction to entertain any proceedings in relation to any disputes
arising out of the same.

11. More Information

If You have any questions relating to the Website, you may:

(a) write to us at wecare@preferredconsumer.in;

(b) call us at 1800 103 6814; and

(c) send mail to the following postal mail address:
PREFERRED CONSUMER PRODUCTS PRIVATE LIMITED
Regd. Office: 1858/1, Rajdanga Main Road, Unit No.6, 7th Floor, Acropolis, Kolkata -
700107